KROSS IMPACT®PRIVACY & COOKIES POLICY

 

Last updated: September 6, 2025

This Policy explains what personal data we collect when you interact with Kross Impact® (our websites, digital experiences, apps, events, partner stores, and any other services—collectively, the “Platform”), how we use and share it, how we protect it, and the choices you have.

 

1) Controller / Who we are

 

Kross Impact ltd
9169 W State St #2806
Garden City, ID 83714, USA
Contact: info@krossimpact.com

Depending on your location and how you use the Platform, Kross Impact ltd may act alone or with service providers/partners as joint controllers or processors, in line with applicable law (e.g., GDPR/UK GDPR/CCPA).

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2) What data we collect and when

 

We collect data when you create an account, browse the Platform, place an order, sign up for communications, join an event/contest, contact support, or use specific features.

Categories of data:

• Contact details: name, email, phone, shipping/billing addresses.

• Account: username, password, preferences.

• Profile & purchases: gender (if provided), city/country, date of birth (if provided), order/returns history.

• Payment: payment method details (processed by certified providers; we do not store full card data).

• Content: photos, videos, reviews, messages you submit.

• Technical/usage data (collected automatically): IP address, cookie IDs, browser/device type and settings, network info, pages viewed, items viewed/added/searched, interactions (e.g., clicks), logs, pixels/tags.

• Optional features (with your consent): geolocation (GPS), contacts/calendar, sensor data (e.g., heart rate if you connect a device), social media identifiers.

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3) Children’s data

We do not allow account creation by children below the applicable age of consent. For youth-focused activities, parental consent is required.

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4) Your controls & preferences

We inform you and obtain consent where required (e.g., notifications, geolocation, non-essential cookies). Your browser/device also offers settings to manage location and cookies.

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5) Why and how we use personal data

• Provide the Platform & services: account setup/management, order processing, delivery, customer support, contests/events, publishing your content.

• Personalization: recommendations, tailored content and offers based on your interactions.

• Marketing communications: emails/SMS/push (with your consent where required). You can opt out anytime.

• Improvement & security: analytics, statistics, troubleshooting, fraud/abuse prevention, maintenance, audits.

• Compliance: legal obligations; responding to lawful requests from authorities/courts.

Legal bases (vary by country): contract performance (orders), consent (cookies/marketing/location), legitimate interests (improvement, security, fraud prevention), and legal obligations.

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6) How we share personal data

We may share your data with:

• Service providers (payments, hosting, delivery, email, analytics, support) acting on Kross Impact® instructions under appropriate security/confidentiality terms.

• Partners (e.g., event organizers, perks/loyalty) where needed and, if required, with your consent.

• Advertising & measurement: partners enabling audience creation and personalized ads where permitted by law and your choices.

• Authorities/third parties: to comply with legal obligations, enforce terms, protect rights/safety, or prevent fraud/abuse.

• Corporate transactions: in a merger, acquisition, or asset sale, as allowed by law.

You control what is public via your profile and social features settings.

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7) International transfers

Your data may be processed/stored in the United States and other countries whose laws may differ from those in your country. Where required, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses, intra-group agreements, and supplementary measures) for such transfers.

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8) Security

We apply appropriate technical and organizational measures (e.g., encryption in transit, access controls, logging, regular testing). No system is 100% secure; please use strong passwords and enable available protections.

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9) Retention

We keep data only as long as needed for the purposes above: for example, while your account remains active and longer where law requires (tax/accounting, warranties, disputes). Criteria include data type, purpose, and legal requirements.

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10) Your rights

Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict, object, data portability, withdraw consent, set post-mortem directives (where applicable), and complain to a supervisory authority.
To exercise rights or ask questions: info@krossimpact.com. We may verify your identity before responding.

For California residents (CCPA/CPRA), you may also request disclosure/deletion/correction of personal information, opt out of “sharing”/targeted advertising, and limit use of sensitive information where applicable.

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11) Cookies & similar technologies

We use cookies, pixels/tags, SDKs, and similar identifiers to:

• run the site (login, cart, security, language),

• measure audience and improve services,

• personalize your experience,

• deliver/measure advertising.

Cookie categories:

1. Strictly necessary (always active) – security, sessions, cart, language.

2. Functional & experience – remember choices, enhance personalization.

3. Analytics & performance – usage and performance measurement.

4. Personalized advertising – targeting and campaign measurement with our partners (enabled only per law and your choices).

Manage preferences: via our Cookie Preferences Center (banner/footer link) and your browser/device settings (iOS/Android). Disabling certain cookies may affect site features. Industry tools (e.g., Digital Advertising Alliance) may also be available in your region.

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12) Third-party services & links

The Platform may integrate or link to third-party services (social networks, streaming, activity trackers, payment providers). Their terms and privacy policies govern their processing. Kross Impact® is not responsible for their practices.

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13) Changes to this Policy

We may update this Policy to reflect legal, technical, or operational changes. If a change materially affects you, we will notify you by appropriate means (e.g., site notice or email, where required). Last updated: September 6, 2025.

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14) Contact us

• Email: info@krossimpact.com

• Mail: Kross Impact ltd, 9169 W State St #2806, Garden City, ID 83714, USA

If you believe your request has not been handled satisfactorily, you may lodge a complaint with your local data protection authority.

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